عروة

Provide: equipment brand and model, part drawing number/part number, part name, quantity, required material or hardness, delivery time and destination port; photos of the damaged part help speed up verification.

Regular wear parts (liners, seals, standard parts) about 10-15 days; structural parts and steel castings about 30-40 days; hydraulic and electrical assemblies about 20-35 days. Final confirmation depends on production scheduling.

All spare parts carry a 12-month warranty from the date of shipment. Normal wear of wear parts (such as jaw plates and toggle plates) is not covered; manufacturing defects can be returned or exchanged with the factory inspection report.